HawkHost Review: ‘The Best 24/7 Support Team On The Planet’

HawkHost Review: ‘The Best 24/7 Support Team On The Planet’

Overview HawkHost

Canadian company Hawk Host has come a long way since it was established in 2004. Today, it has data centers at different locations around the world: New York City, Dallas, Los Angeles, Toronto, Amsterdam, Hong Kong, and Singapore.
Apart from a wide variety of hosting services (shared, semi-dedicated, reseller, VPS, and cloud), it also offers domain services and SSL certificates.

Hawk Host’s website is in English, but its client area supports twenty-five additional languages.

If you have a new business or blog and don’t mind paying a few bucks extra to lock in a month-to-month web hosting plan, Hawk Host might be worth checking out.

Not having to prepay for two or three years to get the best deal is a relief to many small business owners who want to mitigate risk.

Hawk Host has a nice system ready for its users. The shared hosting interface is simple to understand, it offers an integrated website builder, there’s ample customer support, and VPS and semi-dedicated plans are also available. Keep reading to learn more about whether or not Hawk Host is the right choice for you.

Features and Ease of Use

Hawk Host offers two shared hosting plans (Primary and Professional) that come with:

  • CloudLinux OS
  • 10 GB to unlimited SSD storage
  • Unlimited bandwidth, databases, and domains
  • Free unlimited SSL certificates
  • MySQL/MariaDB
  • Support for multiple versions of PHP, Python, and Ruby
  • Unlimited IMAP/POP3 email accounts
  • Free migrations
  • CageFS and Imunify360 for robust protection
  • Free Memcached server
  • SpamAssassin and SpamExperts anti-spam solutions

These plans come with the Fantastico and Softaculous one-click installers to help you install applications such as Magento and WordPress easily. Alternatively, you can create your website using the Weebly website builder’s drag-and-drop interface that requires no coding knowledge.

Daily R1Soft backups ensure optimal protection for your data.

Hawk Host uses enterprise-grade, high-performance SSD storage for improved reliability and performance. Page loading speeds are further improved by the Cloudflare CDN that caches local copies of content closer to your customers or other website visitors.

Apart from its shared hosting plans, Hawk Host also offers two semi-dedicated hosting plans, three reseller hosting plans, three VPS plans, five cloud server plans, and two cloud hosting plans.

Although you get an SLA-backed 99.9% uptime guarantee, this is not as good as you get with many other hosts.

Pricing and Support

Hawk Host’s hosting plans are affordably priced. You can pay for them in USD via PayPal, credit card, Bitcoin, or Alipay on monthly, yearly or biennial billing cycles. Since you can benefit from discounts of 10% (on annual billing) or 20% (on biennial billing), you will be pleased to hear that there is a 30-day money-back guarantee to reduce the risk of a significant commitment.

The customer support team can be contacted via telephone, ticket system, online contact form, email or live chat. Live chat wasn’t available when I wanted to try it, but my test ticket submission was answered in less than an hour:

Hawk-Host-overview2

Hawk Host’s community forumknowledge base, and a status page are good places to go for self-support. And don’t forget to check out the company blog that contains some additional tutorials.

Is HawkHost The Right Choice For You?

This decision will ultimately come down to your business, your needs, and your budget. But generally, it’ll be a suitable choice if you have a small to medium-sized business, require low hosting costs, or need an affordable VPS.

However, companies that require dedicated servers, phone support, or who expect high traffic volume should look elsewhere.

While your situation may differ, the above guidelines should help steer you toward the right decision. And as always, good luck with your next web development project!

Take your pick from Hawk Host’s hosting plans.

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